前言 Part Ⅰ Introduction Chapter 1 Fundamentals of Business Communication Chapter 2 Contrastive Rhetoric in Business Communication Chapter 3 Management and Organizational Structure Chapter 4 Business Meetings Part Ⅱ Basic Writing Skills Chapter 5 Fundamentals of Business Writing Chapter 6 Note-taking Chapter 7 Summary Chapter 8 Graphs Part Ⅲ Business Writing Chapter 9 Business Letters Chapter 10 Business Memos Chapter 11 Business Minutes Chapter 12 Press Release Chapter 13 Business Reports Chapter 14 Proposals Chapter 15 Business Contracts Chapter 16 Resume Chapter 17 Application Letters Chapter 18 Oral Presentations Key to Exercises Bibliography