前言 再版说明 UNIT 1 ESTABLISHMENT OF BUSINESS RELATIONS 1.Establishment of Business Relations 2.Requesting for Introducing Business Partners 3.Introducing Business Partners 4.Introducing New Products 5.Online Letter on Establishing Business Relations 6.Reply to the Wish for Purchasing Products 7.Online Making a Self-introduction 8.Online Buying Offer UNIT 2 INQUIRIES AND REPLIES 1.Making an Inquiry After Reading an Advertisement 2.Reply to Customers Interested in the Displayed Products 3.Sending a Price List 4.Asking for the Catalogue and Samples 5.Reply to the Above Inquiry 6.Recommending a Substitute for the Discontinued Item 7.Asking for Quotations 8.Reply to an Inquiry 9.Looking for Prospective Buyers UNIT 3 OFFERS AND COUNTER-OFFERS 1.Giving a Price Cut 2.Recommending the Buyer to Purchase the Offered Item 3.Offering a Discount for Regular Customers 4.Declining an Offer 5.Declining the Buyer's Request for Better Terms 6.Making a Counter-offer 7.Making a Counter-offer 8.Declining a Counter-offer 9.Asking about a Requote 10.Accepting the Buyer's Bid UNIT 4 ORDERS AND FULFILLMENT OF ORDERS 1.Placing a Trial Order 2.Enclosing an Order Form 3.Placing an Order 4.Declining an Order 5.Accepting an Order and Asking for Three Months' Notice 6.Confirming a Repeat Order 7.Confirming an order 8.Offering a Substitute 9.Offering Final Confirmation of Order and Shipping Dates UNIT 5 SALES PROMOTION 1.Introduction of Goods 2.Offering a Discount 3.A Promotion Letter 4.Comparison of Goods 5.Recommendation of a Substitute 6.Announcing New Payment Terms 7.Announcing New Services to Existing Customers 8.Announcing Sales Promotion UNIT 6 TERMS OF PAYMENT 1.Introduction of Terms of Payment 2.Urging Establishment of L/C 3.Advice of Establishment of L/C 4.Asking for Amendment to L/C 5.Asking for Extension of L/C 6.Reminding Payment is Due 7.Deadline forPayment 8.Requesting for D/A Payment 9.Notifying the Invoice Error UNIT 7 PACKING 1.About Inner Packing 2.Buyer's Requirements for Packing and Marking 3.Advising buyers of Packing and Shipping Marks 4.Packing for Ready-made Garments 5.Information of Packing 6.Claiming for Poor Packing 7.Complaining About Packing UNIT 8 INSURANCE 1.Asking for Insurance Arrangement 2.Reply to an Insurance Application 3.Clarification of Insurance Terms 4.Application for Insurance 5.Informing Insurance Rate 6.Asking for Compensation 7.Recovery of Clami for Shortlanding of 20 Dozen Toys 8.Requesting Open Cover Insurance UNIT 9 SHIPMENT 1.Urging Shipment 2.Reply to Advancing Shipment 3.Chasing Progress of a Shipment 4.Requesting Early Shipment 5.Shipping Advice 6.Trying to Ship as Directed 7.Shipping Instructions 8.Describing a Container Service UNIT 10 COMPLAINTS,CLAIMS AND ADJUSTMENTS 1.Complaining about the Damage to 50 Cases of Ground-nuts 2.Apologizing for the Damage to the Shipment 3.Complaining about Wrong Delivery of the Ordered Items 4.Accepting a Complaint 5.Complaining about Inferior Quality 6.Reply to the Clami on Inferior Quality 7.Complaining about Short Delivery 8.Reply to the Complaint about Short Delivery 9.Refusal to Accept the Complaint UNIT 11 AGENCY 1.Applying for Sole Agency 2.Agreeing to Appoint a Sole Agent 3.Declining the Request for Acting as an Agent 4.Online looking for Health Product Agents 5.Reply to the Online Looking for Agents 6.Request for Confirming Sales Representative Agreement 7.Request for Amendments to the Sales Representative Agreement 8.An Exclusive Agency Agreement UNIT 12 SOCIAL LETTERS 1.Letters of Invitation 2.Replies to invitations 3.Letter of Thanks 4.Notification of a Visit 5.Notification of Relocation 6.Acknowledgement of Partner's Contribution 7.Seasonal Greetings 8.Invitation for Luncheon 9.Congratulation Letter 10.Letter of Apology 11.Letter of Explanation UNIT 13 OTHER TRADE APPROACHES 1.Leasing Terms 2.Rental and Cash Deposit 3.Accept a Tender 4.Decline a Bid 5.Processing Trade 6.Reply to an Inquiry 7.Correspondence Pertaining to Cooperation within the Framework of Consortium Agreement 8.Invitation to Bid 9.Assembling with Supplied Parts and Components UNIT 14 CONTRACTS AND AGREEMENTS 1.Sales Contract 2.Purchase Contract 3.Compensation Trade Contract 4.Contract for Processing with Supplied Materials and Assembling with Supplied Parts 5.Contract for Joint Venture Enterprise 6.Model Contract for know-how Licensing REFERENCES APPENDIX 1 进出口贸易常用英文词汇 APPENDIX 2 世界货币名称 APPENDIX 3 世界港口名称 APPENDIX 4 常用缩略语