Part One Conversational English for Receiving Guests 第一部分 顾客接待英语会话 1.Accepting a Reservation for a Table 接受单桌订座 2.Accepting a Reservation for a Banquet 接受宴会订座 3.Confirming a Reservation from a Guest 确认顾客订座 4.Declining a Reservation from a Guest 谢绝顾客订座 5.Greeting Guests at the Door 在门口迎客 6.Telling Locations 指引场所 7.Asking a Guest to Wait 请顾客等候 8.Showing a Guest to the Table 引领顾客入席 9.Explaining the Menu for a Guest 向顾客解释菜单 10.Recommending Dishes to a Guest 向顾客推荐菜式 11.Taking a Telephone Message for a Guest 为顾客留话 12.Giving a Message to a Guest 为顾客传话 13.Telling Service Time to a Guest 向顾客说明营业时间 14.Asking a Guest for Comments 向顾客征求意见 15.Saying Good-bye to a Guest 向顾客道别 16.Helping a Guest to Look for a Lost Article 帮顾客寻找失物 Part Two Conversational English for Dining Services 第二部分 餐饮服务英语会话 1.Taking an Order for Chinese Cuisine 接受中餐点菜 2.Taking an Order for Western Cuisine 接受西餐点菜 3.Taking an Order for Japanese Cuisine 接受日本料理点菜 4.Serving Dishes 上菜服务 5.Supplying Spices 提供香料 6.Making Apologies 表示道歉 7.Serving Guests at a Snack Bar 快餐服务 8.Serving Chinese-style Breakfast 中式早餐服务 9.Serving Western-style Breakfast 西式早餐服务 10.Serving Parties of Guests 团体顾客服务 11.Serving Room Guests 客房送餐服务 12.Serving Bar Guests 酒吧顾客服务 13.Serving Guests at a Coffee Shop 咖啡厅顾客服务 14.Serving Guests in a Night Club 夜总会顾客服务 15.Settling the Bills 结账服务 16.Commonly Used Expressions for Dining Services 餐饮服务常用语句 Part Three Conversational English for Special Services 第三部分特殊服务英语会话 1.Pre-meal Service 餐前服务 2.Tea Service 饮茶服务 3.Wine and Liquor Service 酒水服务 4.Soft Drink Service 饮料服务 5.Special Cuisine Service 特殊烹饪服务 6.McDonald’s Service 麦当劳服务 7.KFC Service 肯德基服务 8.Pizza Service 比萨服务 9.Sushi Service 寿司服务 10.Buffet Service 自助餐服务 11.Commonly Used Expressions for Special Services 特殊服务常用语句 Part Four The Menu 第四部分 菜谱 1.Appetizers 开胃小菜 2.Soups 汤类 3.Cold Dishes 冷盘类 4.Meat 肉类 5.Poultry 禽类 6.Fish & Seafood 海鲜类 7.Eggs 蛋类 8.Vegetarians 素菜类 9.Cereals 主食类 10.Wines and Liquors 酒水类 11.Beverages 饮料类 12.Desserts 甜点类 13.Fruit 水果类 14.Western Food 西餐菜名
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